FAQ

Are products digital?

Yes. Syngomart sells downloadable digital products only. No physical shipping is provided.

Are payments recurring?

No. Products are one-time purchases unless a future product is explicitly configured otherwise.

When do I receive files?

After payment is confirmed through a verified webhook, access appears in your account and a delivery email is sent.

Can I request a refund?

Yes. Contact support or submit a refund request from your account. Requests are reviewed under the Refund Policy.

Secure checkout256-bit TLS encryption
PCI-DSS compliantPayments handled by certified providers
Instant deliveryAccess immediately after payment
Refund policyEvery request reviewed by a human